Operations Fellow

Civera is a growing software startup that’s on a mission to make government more transparent and accountable. We love what we do, we have fun doing it, and we’re looking to bring on an Operations Fellow to accelerate our impact.

Our ground-breaking software has been featured in The New York Times and WIRED and is becoming the nation’s most popular government portal for citizens to find election results and understand money in politics. Our tools are already launched in ten US states and are poised for adoption by other state, county, and municipal governments, and even other countries – and you’ll be in the middle of the action.

Civera is seeking an Operations Fellow to join our team in our Cambridge, Massachusetts office, or remotely during EST business hours. The ideal candidate should love working with highly detailed data, and can demonstrate a successful track record managing an entire project life cycle, from kickoff to launch. Successful candidates are excellent communicators and collaborative problem-solvers, and can work on several projects in parallel without missing important details. The Operations Fellow will work in collaboration with their team to deliver the projects that match our government customers’ objectives – including timeframes, quality excellence, customer satisfaction, and budget.

Responsibilities

• Assist in managing multiple election data projects, including taking a lead role.
• Develop expertise around elections data and campaign finance data.
• Collaborate with colleagues regularly to ensure projects are on track.
• Communicate with customers on project progress, clarifying questions, and action items.
• Create and maintain documentation for existing and new processes.
• Contribute to and manage data pipelines consisting of collection, extraction, conversion, and import phases.
• Conduct data imports and data quality assurance tasks using our software.
• Continually evaluate software tools and techniques that can bring additional value to our operations.
• Contribute to a culture of innovation and experimentation by offering ideas, strategies, and prototypes that can continually improve our processes.
• Other duties as required by Civera leadership.

Requirements

• Experience with project management
• Government and elections experience is a plus
• Technical experience or experience working with large datasets is a plus
• Strong facilitation skills (operational, progress and status meetings)
• Able to coordinate across virtual geo-distributed teams, as needed
• Able to quickly adapt to and learn new technology interfaces
• Effective time management skills, with a strong ability to manage multiple projects and timelines
• Experience using project management and ticketing systems is a plus
• Experience using collaborative tools like Google Docs
• Proficient in Microsoft Excel
• Experience working with Lean/Kanban/Agile teams is a plus.

Hours & Term

• This is a full-time fellowship. Hours of 9AM-5PM ET are preferred.
• Term is flexible: 3-month minimum term, up to 4 terms (12 months).
• Potential to advance to a full-time salaried position depending on performance and the needs of Civera.

Stipend

• $9,000 for each 3-month term, payable in monthly increments. Paid as a contractor via 1099.

To apply, please send your resume and cover letter to hr@civera.com.

Civera is an Equal Opportunity Employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.