This privacy policy explains how Civera LLC (“Civera”) uses the personal data we collect from you when you use any of our marketing websites or any websites we deploy on behalf of our customers (“our websites”).

What data do we collect?

Civera collects the following data:

• Personal identification information (name, email address, street address, phone number, IP address, etc.) and messages you send us.

How do we collect your data?

You directly or indirectly provide Civera with most of the data we collect. We collect data and process data when you:

• Sign up for updates or otherwise register on our websites, or place an order for any of our products or services.
• Voluntarily complete a survey or provide feedback on any of our social media accounts or via email.
• Use or view our websites via your browser’s cookies.

Civera may also receive your data indirectly from sources not listed here.

How will we use your data?

Civera collects your data so that we can:

• Email you with updates on data availability or software features that you signed up for or that we think will interest you.
• Process your order and manage your account.
• Email or call you with offers on other products and services we think you might like.

When Civera processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

When writing this, Civera securely stores your data in secure, established data centers used by cloud-hosting companies such as WP Engine, Amazon Web Services, and Akamai, but we reserve the right to export to other services.

Marketing

Civera may like to send you information about products and services of ours that we think you might like, as well as possibly those of our partner companies.

If you have agreed to receive marketing, you may opt out at a later date.

You have the right at any time to stop Civera from contacting you for marketing purposes or giving your data to partner organizations and businesses we may partner with in the future.

What are your data protection rights?

Civera would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Civera for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Civera correct any information you believe is inaccurate. You also have the right to request Civera to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Civera erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Civera restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Civera’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Civera transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us here: https://civera.com/contact-us/ 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Civera uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Civera uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Civera may use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Civera may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Civera website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

This privacy policy was last updated on September 10, 2024.